Ok88 understands that user trust is our most valuable asset. This Privacy Policy clearly explains how we collect, store, use, and protect your personal data every time you interact with our platform.
Ok88 does not merely comply with privacy laws — we go beyond the minimum requirements to ensure your data is truly protected.
All data transmitted between your device and ok88 servers is protected using 256-bit SSL encryption – the same security standard used by Malaysia's major banks. Your data never travels unprotected.
Ok88 gives you full control over your personal data. You may access, amend, or request deletion of your data at any time through your account settings or by contacting our support team.
Ok88 has never and will never sell, rent, or trade users' personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this policy.
The ok88 KYC process is handled to the highest security standards. Your identity documents are stored in a fully encrypted environment and are only accessible by authorised compliance personnel.
Ok88 sends instant notifications for every significant activity on your account — including new logins, withdrawals, and security setting changes. You always know what is happening in your account.
The ok88 data storage and processing systems undergo independent security audits conducted by qualified third parties on a regular basis. This ensures our privacy practices consistently meet the latest industry standards.
Welcome to the ok88 Privacy Policy. This document is our written commitment to you as a user of the ok88 online entertainment platform regarding how we handle your personal data responsibly and transparently.
Ok88 operates as an online entertainment platform, and we understand that user trust is the foundation of our relationship. We do not take lightly the trust you place in us when you register and use ok88 services. Every decision we make regarding your data is made with your best interests and privacy as the priority.
This Privacy Policy applies to all users who access the ok88 platform via our website, mobile app, or any other digital channel we operate. By using our platform, you agree to the practices described in this document.
This Privacy Policy should be read together with ok88 Terms and Conditions. These two documents together form the complete agreement between you and ok88.
Ok88 collects your personal data through several different methods depending on how you interact with our platform. The following are the main categories of information we collect:
In certain cases, we may receive information about you from payment service providers, identity verification agencies, or our technical partners solely for verification and transaction processing purposes.
| Data Category | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Data | Account registration & KYC | Throughout active account + 5 years |
| Transaction Data | Payment processing | 7 years (legal requirement) |
| Game Activity Data | Service improvement | 3 years after last activity |
| Technical Data (IP, device) | Security & fraud prevention | 12 rolling months |
| Support Communication | Customer service records | 3 years |
Ok88 uses the personal data collected solely for legitimate and transparent purposes. The following are the primary purposes for which your data is used:
ok88 does not use your data to make automated decisions that could have a material impact on your rights or interests without appropriate human intervention.
Ok88 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited situations in which we may need to share your information:
Ok88 works with selected third-party service providers to help us operate the platform — including payment processing providers, identity verification services, and cloud computing infrastructure. All providers are bound by strict data protection agreements and may only process your data for purposes we direct.
Ok88 may disclose your data to government authorities or regulatory bodies when required by law, court order, or direction from a lawful authority. In such situations, we will disclose only the minimum data necessary.
In the event of any merger, acquisition or asset transfer, user data may be transferred as part of the business assets. In such circumstances, we will ensure the acquiring party is bound by data protection standards at least equivalent to this policy.
ok88 has never and will never sell users' personal data to advertisers, marketing companies, or any third party for commercial purposes.
Ok88 invests seriously in cybersecurity infrastructure to ensure your personal data is always protected. The key security measures we implement include:
While we take all reasonable steps to protect your data, no system can guarantee absolute security. We encourage you to play your part in keeping your account safe by using a strong password and never sharing your login details with anyone.
Ok88 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and deliver more relevant content. The following are the types of cookies we use:
You can manage your cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the ok88 platform.
Ok88 respects and upholds your rights regarding your personal data. The following are the rights you hold as a user of our platform:
You have the right to request a copy of all personal data ok88 holds about you at any time.
You may request the correction of inaccurate or incomplete data via your account settings or through our support team.
You may request the deletion of your personal data, subject to legal obligations that may require us to retain certain data.
You may request that we restrict the processing of your data in certain circumstances as provided by law.
You may request your data in a machine-readable format for transfer to another service provider.
You may object to the processing of your data for direct marketing purposes or in certain other circumstances.
To exercise any of the above rights, please contact the ok88 privacy team through the available support channels. We will process your request within 30 calendar days of receipt.
Ok88 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulations. Retention periods vary by data category as stated in the table in Section 2.
When data is no longer needed and there is no legal requirement to retain it, ok88 will securely delete or anonymise that data using appropriate methods to ensure it cannot be recovered.
If you close your ok88 account, some data may be retained for up to 7 years for legal compliance purposes. This data will not be used for any marketing or communication activities.
Ok88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any material changes will be communicated to you via in-platform notifications or email at least 14 days before the changes take effect.
The latest version of this Privacy Policy is always available on this page with a clearly stated update date. Continued use of the ok88 platform after changes take effect constitutes your acceptance of the revised policy.
We encourage you to review this page regularly to stay informed about how we protect your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way ok88 handles your personal data, our privacy team is ready to assist.
You may reach us through the customer support channels available on the ok88 platform or via our official email. Our team will respond within 2 to 3 business days.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
The ok88 support team is available 24/7 to assist you with any enquiries related to your account privacy and security.
With multi-layered privacy protection and a full commitment to data security, ok88 is the online entertainment platform you can trust completely.